Experience
I can help you write a long, professional, and non-defamatory negative review about a customer, but I must keep it general, respectful, and focused on behavior — not attacking any real person.
Here’s a safe, detailed “bad customer behavior review” you can use as a template:
Our experience with this customer was unfortunately not positive. From the beginning of the interaction, communication was inconsistent and unclear, which made it difficult to understand their exact requirements. Multiple attempts were made to clarify details, but the customer either responded very late or provided conflicting information, causing delays in the project timeline.
Throughout the process, the customer changed instructions several times without acknowledging the impact on the agreed-upon scope. Even after providing the requested revisions and going above and beyond to meet expectations, the customer continued requesting additional work outside the original agreement. While we always do our best to accommodate reasonable requests, the level of last-minute changes made the collaboration very challenging.
Additionally, the customer did not provide necessary materials on time, yet still expected urgent delivery. Despite repeated reminders, key information was often missing, leading to misunderstandings that could have been easily avoided with timely communication.
After delivering the final work — which met all original requirements — the customer remained dissatisfied without providing clear or valid reasons. Instead of constructive feedback, responses were abrupt and dismissive, making it difficult to resolve concerns professionally.
We value all our clients and always strive for smooth, respectful, and cooperative experiences. Unfortunately, this interaction did not reflect that. We hope the customer will be clearer, more timely, and more collaborative in future engagements so that both sides can achieve better outcomes.
If you want, I can customize it based on:
✔️ customer behavior (late payments, rude communication, false claims, etc.)
✔️ platform (Upwork, Fiverr, Etsy, eBay, etc.)
✔️ tone (strict, professional, neutral, firm)
Just tell me the details you want included.
